You will need a sworn translator for official translations into {{ form.translate_to.name[locale] }} for use in {{ swornCountry.locale_name[locale]}}
- {{ file.name }}
We scan your upload to count the documents you are legalising. This may not always be accurate, so please confirm the count before placing your order — our project managers may contact you to revise your quote if they find a significant variation.
We scan your upload to count the documents you are notarising. This may not always be accurate, so please confirm the count before placing your order — our project managers may contact you to revise your quote if they find a significant variation.
Our word count tool scans supported file types and counts the number of words or pages. However, this may not always be accurate as the accuracy may be affected by the document type and language.
Therefore, please verify the accuracy of the word count before placing your order. Our project managers may also contact you to revise your quote if they find significant variations in word count.
Supported file types: docx, doc, xlsx, pptx, txt, xliff, csv, xml, html, pdf, json, bmp, pnm, png, jfif, jpeg, tiff & gif.
Max file upload size: 100mb
CloseInternational uses a digital notary, registered in Sweden, whose notarisation is recognised internationally. Choose this where the receiving authority has not told you which country the notary must be based in — it is usually the fastest and least expensive option.
Choose a specific country where the receiving authority requires a notary registered in that country. Some countries are priced online; for others we confirm the fee with a local notary before you pay.
CloseAn apostille is a certificate issued by a government authority confirming that the signature or seal on your document is genuine. Without it, a foreign authority has no way to verify the document, which is why most of them ask for one.
The apostille is issued by the authorities of the country that issued the document, so the country of issue has to be that same country. The country of use tells us whether an apostille alone will be accepted there.
An apostille is recognised in every country party to the Hague Convention. Where your country of use is not a party, the document additionally needs stamping by that country's embassy, which we quote separately.
ClosePriority and Urgent are not available for this jurisdiction: its authorities set the timetable.
Most apostilles are issued within {{ apostilleOptionDays() || 3 }} working days of your documents reaching us.
You can pay more to have your apostille issued up to 50% faster (Priority) or 75% faster (Urgent). This depends on the issuing authority and is limited over weekends and public holidays.
Priority and Urgent are the issuing authority's own faster services, at its own prices; the lead time shown beside each is the authority's.
Our estimate covers the apostille itself only. Collecting your documents, posting the legalised original back to you and any translation add-on each take their own time, shown in the delivery breakdown.
Our delivery timelines are estimates only and are not always guaranteed. We may experience delays due to document complexity and processing requirements but will always keep you informed.
Most notarisations are completed within 48 hours, once your identity has been verified and any required signatures have been made.
You can pay more to have your notarisation completed up to 50% faster (from 24 hours) or 75% faster (from 12 hours). This option is limited over the weekends due to notary availability.
Our estimate covers the digitally notarised document only. An Apostille, or a physical original posted to you, will take longer.
Our delivery timelines are estimates only and are not always guaranteed. We may experience delays due to document complexity and processing requirements but will always keep you informed.
On average, most of our translations are delivered within 48 hours for up to 8 pages / 2,000 words. We add 1 extra day for every additional 8 pages / 2,000 words.
You can also pay more to have your order delivered up to 50% faster (from 24 hours) or 75% faster (from 12 hours). However, this option is limited over the weekends due to translator availability. Please note that we do not deliver on Sundays.
Our delivery estimates are for the digital version of your translation only. It excludes the delivery of Notarisation, Apostille, or the physical copy of your translation.
Our delivery timelines are estimates only and are not always guaranteed. We may experience delays due to translator availability and document complexity but will always keep you informed.
CloseStandard Translation: Our professional translators provide accurate, certified translations suitable for straightforward personal documents, including birth, marriage, police or academic certificates.
Professional Translation: A team of professional translators and proofreaders ensure certified translations are error-free and well-polished. Ideal for professional and official documents like contracts, business proposals, or government documentation.
Specialist Translation: Certified translations of specialized documents are handled by translators with field-specific expertise. This is best for complex materials such as medical records, legal documents, or technical manuals.
Our internal quality review rigorously checks each translation for completeness, accuracy of names, dates, formatting, and layout. We also ensure that the translation can be accepted when submitted in its intended country of use.
CloseStandard Translation: Leverages Machine Translation and uses a Native Speaking translator to ensure translation accuracy. Suitable for translation of general content for internal use, support or e-commerce.
Professional Translation: Uses a Professional translator and a Proofreader for mission-critical translation projects, and includes any Desktop Publishing required. Recommended for translation of standard business and technical documents, websites and software.
Specialist Translation: Uses a specialist translator with subject matter expertise. Recommended for professional translation of marketing, legal or medical documents that require a specialist translator with domain expertise.
CloseNotarisation Options
Certified Copy: the notary confirms your copy is a true copy of the original document. Nobody needs to sign anything, so no signers are required.
Signature Witnessing: the notary witnesses a signature being made on the document, which is what deeds, affidavits, powers of attorney and wills normally require. You will be asked for the name and email of each signer.
Each signer receives an email with a link to sign the document, and signing is completed before the document is notarised or apostilled.
Witnesses: if your document also has to be witnessed, add the witness as an additional signer so that they receive their own signing link.
CloseApostille Options
{{ trans('A physical Apostille is not yet available for :country, as we do not ship from there.', { country: notarisationCountryName }) }}
An Apostille is a certificate issued by a government authority confirming that the notary who signed your document is genuine. Without it, a foreign authority has no way to verify the notary, which is why most of them ask for one.
{{ trans('It is issued in :country, the country notarising your document, and is recognised in every country that is party to the Hague Convention. The Country of use tells us where you are sending the document, so we can confirm it will be accepted there.', { country: notarisationCountryName }) }}
e-Apostille: an electronic certificate, cryptographically bound to the notarised file. You receive it by email and the receiving authority verifies it online. It is the quicker and cheaper option, and it is now accepted by most authorities.
Physical Apostille: the certificate is issued on paper and attached to the notarised original by the government office. Some authorities still insist on paper. It has to be posted to you, so add shipping and allow longer.
Embassy Legalisation: an apostille is only recognised between countries party to the Hague Convention. Where your country of use is not a party, the document additionally has to be stamped by that country's embassy. Each embassy sets its own fee, documents and turnaround, so we confirm the cost with them before you pay.
CloseApostille Options
Already notarised, or a public document: a deed or agreement signed before a notary or solicitor, or a document issued by a public body — a birth, marriage or death certificate, a degree or academic transcript, a court order, a company filing or a police certificate. It already carries a signature or seal the issuing authority can verify, so we legalise it as it stands.
Not yet notarised: an apostille certifies a signature or seal already on the document, so anything carrying none — a private agreement, a letter you have written yourself, a photocopy or a translation — has to be signed before a notary first. We arrange the notarisation and the apostille together, and the notarisation is charged as part of the service.
If you are unsure which applies, look at whether a notary, solicitor or public official has already signed or sealed the document itself.
Do you need Document Notarisation instead? Order that service when the notarial act itself is what you need: a certified copy, or a signature witnessed before a notary. You choose the notary country and the type of notarisation, each named signer receives their own signing link, and an apostille can be added afterwards.
Order Certification & Apostille here when the apostille is what you need and the certification is simply the step that makes it possible. Nobody signs anything, and we arrange whichever certification the apostille office requires as part of the service.
CloseApostille Format
An e-Apostille is issued against a PDF signed electronically by a UK notary or solicitor, and comes back by email with nothing posted. The FCDO does not issue one for a birth, death, marriage, civil partnership or adoption certificate, nor for a police, DBS, disclosure or fingerprint certificate — those need the paper apostille. Choose paper as well if the authority receiving your document has asked for it.
{{ trans('The authority in :country issues its apostille on paper, so there is no electronic option. We post the original to you once it is done.', { country: selectedApostilleCountryOfIssue.locale_name[locale] }) }}
CloseGetting your documents to us
We cannot collect documents in this country yet. Please post them to us — we will send the address once your order is confirmed.
{{ trans('I will send my documents to you') }}: {{ trans('Post the original to the office issuing the apostille in :country. We send you the address once your order is placed, and you confirm the tracking from your order page so the team knows to expect it.', { country: selectedApostilleCountryOfIssue ? selectedApostilleCountryOfIssue.locale_name[locale] : '' }) }}
{{ trans('Collect my documents from me') }}: {{ trans('Once your order is placed you can choose the pick-up date and time from your order page, and we will send you the courier\'s tracking details. We collect from you and deliver to the office issuing the apostille in :country.', { country: selectedApostilleCountryOfIssue ? selectedApostilleCountryOfIssue.locale_name[locale] : '' }) }}
{{ trans('Use my digital PDF copy') }}: Choose this when your document was issued as a PDF, so the file itself can be legalised — an electronically signed contract or power of attorney, a company registry certificate, or an e-certificate from a university or public register. We work from the file you upload with your order, so there is nothing to post or collect. A document that only exists on paper, such as a birth certificate or a degree parchment, still has to reach us.
{{ trans('The authority in :country legalises original documents only, so a digital copy cannot be used.', { country: selectedApostilleCountryOfIssue ? selectedApostilleCountryOfIssue.locale_name[locale] : '' }) }}
Close| Carrier | Delivery | Tracking | Fee |
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day
days
{{ carrierRate.min_delivery_time }} - {{ carrierRate.max_delivery_time }} days
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Translation Options
You will need a sworn translator for official translations into {{ form.translate_to.name[locale] }} for use in {{ swornCountry.locale_name[locale]}}
Your notarised document is translated by a certified translator and delivered with a signed statement of accuracy. Add this where the receiving authority needs the document in another language.
CloseTranslation Certification Options
Standard Certified Translation: Your translation is completed on our letterhead, and accompanied by a Statement of Accuracy, our stamp, signature and contact details. This is the most popular option for all certified translations.
Certified Translator (NAATI): Your translation is completed, signed & stamped by a NAATI Certified Translator, which guarantees its acceptance within Australia and at Australian embassies.
Certified Translator (Canada): Your translation is completed, signed & stamped by a Certified Translator accredited by a CTTIC member society in Canada.
Statement of Truth: Your translation includes a statement from the translator confirming the translation accuracy, their qualifications and experience. This is required for UK Court Proceedings, particularly for Court Divorce.
Sworn Translator: This option is only available for specific countries. A sworn translator, registered within the intended country of use, completes your translation, and appends their signature, stamp & contact details. This makes the translation acceptable within that country.
Notarisation: A Notary Public appends their signature & stamp to our Company Certification. This may take up to 24 hours after order approval.
Apostille / Legalisation: The translation is legalised, making it acceptable in all countries that are members of the Hague Convention. This may take up to 5 working days after order approval.
CloseNotarisation Options
The cost of notarising or legalising a translation is based on the number of unique documents within your order.
For example, a birth certificate with 2 pages is 1 document, while a birth & marriage certificate on the same order are 2 separate documents.
Please specify the number of unique documents you have uploaded, so we can provide an accurate quote.
CloseApostille Options
An apostille on the original document has to be issued before it is translated, so it is ordered as an Apostille & Legalisation service with the translation as an add-on.
Please contact us for a quote.{{ selectedApostilleCountryOfIssue.locale_name[locale] }}
Confirmed with the sworn translator
{{ trans(selectedApostilleService.name) }} + {{ apostilleFee * exchangeRate | dynamicCurrency(currency.code, currency.symbol) }} / document
A translation carries no public official's signature, so a solicitor certifies it before the UK Foreign Office issues the apostille. Both are included in the price.
Countries Supported:
Get help obtaining an Apostille on your Personal or Business documents issued in selected countries.
We can also provide Apostilles on documents issued in other countries. But will need to provide a custom quote after reviewing the documents uploaded.
Document Options:
Original document: The apostille is issued on the original document before it is translated. The document may need to be shipped to us, then notarised, before it is legalised. Documents shipped to us will be returned back to you by Secure Post.
Translated document: The apostille is issued on the translated document. A Standard Certified Translation, on our letterhead, is apostilled by the UK Foreign Office. A Sworn Translation is apostilled in the translator's country, so we confirm it with them first and send you a quote.
Apostille Service Options:
Apostille Only: If your document has been signed by a recognised government office, or by a solicitor, then you can choose the Apostille Only service.
Document Examples:
- Birth Certificates
- Marriage Certificates
- Police Certificates
- Death Certificates
- Divorce Documents
- Court Documents
- Solicitor Signed Documents
Apostille & Solicitor Certification: Documents without a public signature or recognised stamp will require the solicitor certification before an Apostille can be obtained.
Document Examples:
- Academic Transcripts
- Academic Certificates
- Professional Certificates
- Company Incorporation Documents
- Company Good Standing Certificates
- Company Articles of Association
Delivery Timelines:
Delivery timelines differ based on the country issuing the Apostille, and is usually within 3 - 5 days for the United Kingdom, and up to 3 weeks for other countries. We will advise on the expected delivery timelines once we receive your order.
CloseShipping Options
{{ trans('Physical notarisation is not yet available for :country, as we do not ship from there.', { country: notarisationCountryName }) }}
{{ trans('Shipped from :country', { country: notarisationCountryName }) }}
Digital: the notary applies a qualified electronic signature and seal. The document is emailed to you and can be verified online. Most authorities now accept this, and it is the quicker option.
Physical: the notary signs and seals a paper original by hand. Some receiving authorities still insist on this. The notary emails a scan first, then posts the original, so please add shipping.
The original is posted from the country you chose for notarisation, not from our offices, so delivery times depend on where the notary is based. Tracked options are shown where the courier offers them.
We do not currently offer Standard or Priority shipping within Australia.
CloseAn e-Apostille is emailed to you and needs no delivery. A physical Apostille is issued on paper by the government office, so it has to be posted — as does any original document you sent us, which we return with it.
By default, we send you a PDF of your translation. This is electronically signed and stamped, and acceptable as-is. You will require postage for Sworn, Notarised or Apostille translations as we need to post the original documents to you. Postage is recommended, but not required, for Company Certified translations.
Standard Postage: We use standard / regular postage to have the document sent to you. This may take between 1 - 5 working days and does not include tracking.
Priority Mail: We use priority / special delivery options to have the document sent to you. This may take 1 - 3 working days and can be tracked.
Worldwide (DHL): Recommended if documents are to be sent outside the UK, EU, US or Canada. DHL or its equivalent is used to send the document. Tracking details will be shared.
We do not currently offer Standard or Priority shipping within Australia.
CloseThe original is posted from the country you chose for notarisation, not from our offices, so delivery times depend on where the notary is based. Tracked options are shown where the courier offers them.
Your document will be shipped either from one of our offices or directly from the translator. For translations certified by Translayte (Standard Certified Translation), we manage the certification and ship from the office nearest to you.
If the translation is certified by a sworn or official translator, it will be shipped from the translator's country. This way, you receive an authentic, locally certified translation, whether handled by Translayte or by an approved sworn translator.
| Carrier | Delivery | Tracking | Fee |
|---|---|---|---|
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{{ carrierRate.max_delivery_time }}
day
days
{{ carrierRate.min_delivery_time }} - {{ carrierRate.max_delivery_time }} days
|
Limited Basic Regular Excellent No Tracking | {{ carrierRate.price * exchangeRate | dynamicCurrency(currency.code, currency.symbol) }} {{ carrierRate.price * location.exchange_rates[carrierRate.currency][pricing.currency.code] * exchangeRate | dynamicCurrency(currency.code) }} {{ carrierRate.fallback_price * location.exchange_rates[carrierRate.fallback_price_currency][pricing.currency.code] * exchangeRate | dynamicCurrency(currency.code, currency.symbol) }} {{ carrierRate.currency }} {{ carrierRate.price }} |
Pay with a Credit / Debit card
We will review your documents and email you a quote. No payment is taken now.
The order currency (on the left) is set based on the customer's location. We set our prices differently for each country based on local competition in that country. Business Account customers have separate discounted pricing.
The settlement currency (on the right) determines how the customer is charged. This allows customers to pay in their local currency even if we charge them in a different order currency.
- GBP: Select if the customer is based in the UK (GB).
- EUR: Select if the customer is based in any EU / EEA country.
- USD: Select if the customer is based in the US or Internationally.
- CAD: Select if the customer is based in Canada.
- AUD: Select if the customer is based in Australia or New Zealand.
- BRL: Select if the customer is based in Brazil.
- TRY: Select if the customer is based in Turkey.
- UK: Click Yes if the customer is based in the UK (GB).
- EU: Click Yes if the customer is an individual in any EU country.
- EU: Click No if the customer is a business with a VAT # in the EU.
- Rest of World: Click No if the customer is not from the UK or EU.
Order SummaryQuote Summary (#{{ order.id }})
- Service
- {{ trans(selectedService.name) }}
- Certification Type
- {{ trans(selectedCertificationOption.name)}} ({{ selectedCertificationOption.isBiDirectionalReverse ? swornCountryFrom.locale_name[locale] : swornCountry.locale_name[locale] }}) ({{ swornCountry.locale_name[locale] }})
- Digital Signing
- {{ this.form.signer_count }} {{ this.form.signer_count | pluralize([trans('signer'), trans('signers')]) }}
- Translation Type
- {{trans(orderOptions.translation_options[form.translation_option_id-1].name)}}
- Notary Public
- {{ selectedNotaryCountry.locale_name[locale] }}
- Notarisation Country
- {{ trans(selectedNotarisationCountry.name) }}
- Notarisation Type
- {{ trans(selectedNotarisationType.name) }}
- Notarisation Format
- {{ trans(selectedNotarisationFormat.name) }}
- Apostille Type
- {{ trans(selectedApostille.name) }}
- Apostille Service
- {{ trans(isApostilleService && selectedApostilleService.alt_name ? selectedApostilleService.alt_name : selectedApostilleService.name) }}
- Apostille Format
- {{ trans(selectedApostilleFormat.name) }}
- Embassy Legalisation
- {{ selectedApostilleCountryOfUse.locale_name[locale] }}
- Translation Certification
- {{ trans(selectedCertificationOption.name)}} ({{ selectedCertificationOption.isBiDirectionalReverse ? swornCountryFrom.locale_name[locale] : swornCountry.locale_name[locale] }}) ({{ swornCountry.locale_name[locale] }})
- Shipping
- {{ shippingForm.selectedCarrier.courier_service.name }}
- Collection
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- Pricing
- We will review your documents and email you a quote. No payment is taken now.
- Pricing ({{ (isApostilleService ? legalisationDocumentTotal : serviceFee) * exchangeRate | dynamicCurrency(currency.code, currency.symbol) }} / {{ trans(selectedService.qty_type) }})
- {{ form.quantity }} {{ form.quantity | pluralize([trans(selectedService.qty_type), trans(selectedService.qty_type+'s')]) }}
- {{ (isApostilleService ? legalisationBaseTotal : pricePerQty) * exchangeRate | dynamicCurrency(currency.code, currency.symbol)}}
- Urgency
- + {{ urgentFee * exchangeRate | dynamicCurrency(currency.code, currency.symbol)}}
- Notarisation
- + {{ selectedNotaryFee * form.document_count * exchangeRate | dynamicCurrency(currency.code, currency.symbol)}}
- Notarisation ({{ trans(selectedNotarisationCountry.name) }})
- + {{ notarisationCountryUpliftTotal * exchangeRate | dynamicCurrency(currency.code, currency.symbol)}}
- {{ trans(':format notarisation', { format: trans(selectedNotarisationFormat.name) }) }}
- + {{ notarisationFormatTotal * exchangeRate | dynamicCurrency(currency.code, currency.symbol)}}
- Digital Signing
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- Apostille
- Service Unavailable
- + {{ apostilleBaseTotal * exchangeRate | dynamicCurrency(currency.code, currency.symbol)}}
- {{ trans(selectedApostilleService.alt_name || selectedApostilleService.name) }}
- + {{ legalisationOptionsTotal * exchangeRate | dynamicCurrency(currency.code, currency.symbol)}}
- {{ trans(selectedApostilleFormat.name) }}
- + {{ apostilleFormatTotal * exchangeRate | dynamicCurrency(currency.code, currency.symbol)}}
- Embassy Legalisation
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- Translation ({{ pageCount }} {{ pageCount | pluralize(['page', 'pages']) }})
- + {{ translationFee * pageCount * exchangeRate | dynamicCurrency(currency.code, currency.symbol)}}
- Shipping
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- Collection
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- Discount ({{form.discount.percent_off}}%)
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- Volume Discount ({{ volumeDiscountPercent }}%)
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- Order Amount
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- Apostille
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- Translation
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- Notarisation
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- Apostille
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- Shipping
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Have Questions?
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- Check our FAQ below
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Frequently Asked Questions
What type of files are acceptable?
You may send us a Microsoft Word (doc or docx), PDF (scanned or editable) or Picture (JPG or PNG) file. All text, signature and stamps within the document should be clearly visible. You may upload one or more files when you order.
How are translations certified?
For certified translations into English, we produce the translation on company letterhead, with a certification cover page, attesting that it is a true and accurate translation of the original. This includes our stamp, signature and contact details.
Will your certified translation be accepted?
Within the UK, and as members of the Association of Translation Companies, our certified translations are accepted by the Home Office, Passport Office, UK Visas, USCIS and Universities. We also provide Sworn, Notarised and Legalised translations that meet the requirements of embassies and foreign authorities.
When will I receive my translation?
The standard turnaround time for certified translations is 48 hours. If you require it sooner, select the Urgent or Same Day option when ordering, and we will aim deliver within 12 - 24 hours or sooner. Requests for postage, notarisation or legalisation may take longer.
Do you certify translations for passport and visa applications?
Yes we do. The majority of certified translations we produce are for clients applying for a visa, naturalisation, passports or for academic reasons. Therefore we take extra precaution to make sure they will be accepted.
How will my certified translations be delivered?
The default delivery method is as a PDF file sent to you by email. This can be printed off and used in your application. You may also order the physical copy, which is printed and posted within 24 - 48 hours.
Where are your translators based?
We recruit and work with translators globally. For translations from English, we may work with translators based in those countries, or in others. All translators sign our NDA and agree to our terms to treat your information securely and fairly.
I have been asked to obtain a sworn translation
Sworn translations are required for official translations into French, Spanish, Italian, Polish, Czech Republic and some other countries. For these languages, we only use authorised & sworn translators in those countries. Additional fees apply.
I have been asked to obtain a notarised translation
We can provide Notarised translations that meet the requirements of Foreign Embassies or Authorities. Our translations are notarised by a Notary Public, then posted to you. Notaries charge per document, so we will inform you of any additional fees if you upload more than one document.
I have been asked to obtain a Legalised translation
Legalised translations demonstrate to the Foreign Embassy or Authority that the translation has been certified by a Notary Public, who is in turn known to the UK Foreign Office. We can provide same day or standard legalisation services to accompany your translation request.
Frequently Asked Questions
What is document notarisation, and when do I need it?
A notary public confirms something about a document so that another authority will accept it. We offer two kinds: a certified copy, where the notary certifies that a copy is a true copy of the original, and signature witnessing, where the notary watches you sign and certifies your signature. Certified copies are usually asked for by banks, universities and immigration authorities; signature witnessing is for powers of attorney, declarations, affidavits and agreements.
Which notary will handle my document?
Choose the country your document is being notarised in. Our International notary is a digital notary registered in Sweden, accepted worldwide for most purposes, and is the fastest and lowest-cost option, with a fixed price shown at checkout. If the receiving authority requires a notary from a specific country, choose that country: we will review your documents and send you a quote, usually within a few hours.
Do I need to send you the original document?
Usually not. For a certified copy the notary works from the file you upload, and may ask to see the original or to speak with you if needed. For signature witnessing you sign the document online, so nothing is posted to us. If a wet-ink notarisation on paper is required, choose the Physical format and we will post the notarised document to you.
How does signature witnessing work online?
Every person who signs first verifies their identity online with a passport or identity card and a selfie, which takes a few minutes. They then sign the document electronically while the notary witnesses it. Each signer receives their own verification and signing links by email, so add everyone who needs to sign when you order.
What is the difference between the Digital and Physical formats?
Digital is signed and sealed electronically and sent to you by email as a PDF. Physical is signed and sealed by hand on paper and posted to you. Most authorities accept a digital notarisation; if you have been told a wet-ink signature is required, choose Physical.
Can I add an apostille to the notarised document?
Yes. If the document will be used in another country, tick the apostille option and tell us where it will be used. The apostille certifies the notary's signature, so it is issued in the notary's own country. If the country of use is not a member of the Hague Apostille Convention, we can also arrange embassy legalisation on request.
How much does it cost?
We charge per document rather than per page, and the price for the International notary is shown before you order. A file counts as one document however many pages it runs to; if one file holds several documents, change the count when you upload it. Apostille, embassy legalisation, translation and postage are priced separately as you add them. For notaries in a specific country we send a quote first.
How long does it take?
Standard notarisation with the International notary is completed within 48 hours of your identity check and signing being done. Priority and Urgent options are available at checkout for a faster turnaround. An apostille adds the issuing authority's processing time, and a physical document adds postage.
What happens after I pay?
The notary first reviews your documents and confirms they can be processed as ordered. You are then asked to verify your identity and, for signature witnessing, to sign online. The notary completes the notarisation, arranges the apostille if you added one, and the document is emailed to you or posted. You can follow every step on your order page.
What if the notary cannot process my document as ordered?
Because the notary reviews your documents before you do anything, we will contact you first if a different option is needed or if a document cannot be notarised. Nothing is sent or signed until that is agreed with you, and if we cannot proceed at all we refund your payment in full.
Can you also translate the notarised document?
Yes. Add a certified or sworn translation when you order and we translate the notarised document once it is ready, so the translation covers the notary's certificate too. The translation is delivered as a PDF by email.
Frequently Asked Questions
What is an apostille, and do I need one?
An apostille is a certificate issued by a country's designated authority that confirms a public document, or the signature on it, is genuine, so that it is recognised in another country. You need one when a document issued in one country is to be used in another country that belongs to the Hague Apostille Convention. If the country of use is not a member, embassy legalisation is needed instead, and we can arrange it on request.
Which documents can be apostilled?
Public documents such as birth, marriage and death certificates, degrees and academic transcripts, court documents and company documents, as well as documents that have been notarised or certified by a solicitor. Choose the country the document was issued in, not where you live: an apostille can only be issued by the country of origin.
What is the difference between Apostille Only and Apostille & Certification?
An apostille certifies a signature or seal that is already on the document. If your document is a public document, or has already been notarised, choose Apostille Only. If it is a private document such as a contract, letter or copy, it must first be certified by a solicitor or notary before the apostille can be issued: choose Apostille & Certification and we arrange both. If you are unsure, order what you think is right; our partner reviews your documents before anything is sent and we will tell you if a different option is needed.
Should I choose an e-Apostille or a physical apostille?
An e-Apostille is an electronic certificate sent to you by email and verifiable online. It can only be issued on documents that carry an electronic signature, such as an electronically issued or digitally notarised document. A physical apostille is attached to the paper document and posted to you, and is the right choice for original paper documents such as certificates. Some countries issue only physical apostilles; the form shows what is available for the country you choose.
How do I get my documents to you?
Choose one of three options when you order. Post them to us at the address shown on your order page, and confirm the tracking so we know to expect them. Have them collected: enter your address and we book a courier to pick the documents up from you, with the cost included in your order. Or, if the document was issued electronically as a PDF, choose Use my digital PDF copy and nothing needs to be sent. Not every country allows every option; South Africa, for example, only accepts original documents, which are posted or couriered to our office in Pretoria.
How much does it cost?
Prices are per document and depend on the country of issue and the option you choose. For the United Kingdom, Apostille Only is £100 per document and Apostille & Certification is £118. South Africa's standard DIRCO apostille and its High Court, qualification, school certificate and medical certificate routes are priced at checkout in rand. For other countries we review your documents and send you a quote first. Courier collection, return postage, embassy legalisation and translation are added as you select them.
How long does it take?
Processing time is set by the issuing authority and shown on the form when you choose the country. A UK apostille takes around three working days, or four with certification, from the day your documents reach us. South Africa's standard DIRCO apostille takes up to eight weeks, with Priority and High Priority options at around three and two weeks. Add the time for your documents to reach us and for the finished document to be posted back.
What happens after I pay?
Our apostille partner first reviews your documents and confirms they can be processed as ordered. Only then are you asked to post your documents or to book the collection, so nothing travels before it has been checked. Once the documents arrive the apostille is issued, then posted to you or, for an e-Apostille, emailed. You can follow each step on your order page.
What if my document cannot be apostilled as ordered?
This is exactly what the review before collection is for. If our partner finds that a different option is needed, for example certification before the apostille, we contact you and agree the change and any difference in price before your documents are sent anywhere. If the document cannot be apostilled at all, we refund your payment in full.
Can you translate the apostilled document as well?
Yes. Add a certified or sworn translation when you order. The translation is made from a scan of the apostilled document, so it covers the apostille certificate too, and is delivered as a PDF by email after the apostille has been issued. If you need the translation itself apostilled, order a certified translation instead and add the apostille to it.
How long does a quote take for a country that is priced on request?
We review your documents and send your quote by email, usually within a few hours during UK working hours. You can accept and pay from the quote email or your order page, and your order starts as soon as payment is received.